FAQs

You've got questions...we've got answers! 
New questions and answers will be added as we learn more about the information you want to know!

Post your questions in our volunteer Facebook group or Email Sheri


How many volunteers are there this year?

90+ volunteers from 14 states (and Canada, too!): Alberta, California, Colorado, Florida, Illinois, Iowa, Louisiana, Manitoba, Maryland, New Jersey, Nevada, North Carolina, Tennessee, Texas, Washington, and Wyoming!


I'm traveling from out of town - any hotel recommendations?

Most volunteer assignments will be at or near the south end of the Las Vegas strip. The official host hotel of ACM Party For a Cause is the Hard Rock Hotel & Casino. CLICK HERE for the Hard Rock Hotel website and use promo code ACM2018 to unlock the exclusive rate.


How do I get to my shift? Where can I park?

You are responsible for your own transportation to/from your shift. CLICK HERE for more information on transportation options to the ACM Party for a Cause venues. Designated volunteer parking is not available at MGM Grand or any of the ACM Party for a Cause venues. If driving, please plan your parking strategy in advance.


May I bring a bag to my shift?

Please only carry the essentials with you to your shift. There will not be a secure place for bag storage, but you are welcome to wear a purse, crosspack, waist/fanny pack or small backpack to carry essentials (phone, snack, etc.). If you do carry a bag, it must not be overly branded (for example, don't wear a backpack with the McDonalds logo or a Chicago Cubs crosspack ).


Will I get to go to the Awards? Can I attend the ACM Party for a Cause events if I'm not working?

At this time, there are no complimentary tickets available for the ACM Party for a Cause events, Awards show, or ACM Lifting Lives Topgolf Tee-off. Your credentials DO NOT allow you access to any events or the awards. If you are assigned to work at an ACM Party for a Cause Event, your Lead or Captain will ensure you get the proper access for your shift.


When will I get my schedule?

You will receive your assignments and schedule the week of April 9. Unless you have made prior arrangements with Sheri, All Volunteers will be scheduled to work on Friday 4/13, Saturday 4/14, and Sunday 4/15. Please keep your schedule clear for those days.. In order to access your schedule, a link to your InitLive account will be emailed to you. InitLive will contain your schedule, pdfs of important documents, and will serve as our main communication tool during the events. Instructions on how to activate your account will be mailed when schedules are released. It is very easy to use!


What can I be doing now to prepare for my volunteer experience?

Please use this time to learn as much as you can about the Academy of Country Music.  As an ACM Volunteer, you are an ambassador for the Academy and you will be asked a variety of questions by ACM guests, ticketholders, VIPs, and Board Members. Helpful items to research in advance: ACM History, mission, and general information; ACM Sponsors; Party for a Cause schedule of events; and ACM artists (research names, music and photos/music videos of artists that are performing or nominated for an ACM) 

Please visit our Facebook group page frequently and thoroughly review all materials emailed to you in advance.